Customer Support: soochmart@gmail.com (9 AM - 9 PM, Mon-Sat)
Cash on Delivery Nationwide. No Minimum Purchase
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Transform your hair routine with this Professional Keratin Shampoo and Pro Hair Serum set — the perfect duo for achieving salon-quality results at home. Specially formulated with nourishing keratin and advanced smoothing agents, this 400ml hair care set works to repair, strengthen, and add lasting shine to dull or damaged hair.
The sulfate-free keratin shampoo deeply cleanses while gently coating the hair with protective proteins, helping to reduce breakage, tame frizz, and restore natural softness. Followed by the lightweight hair serum, your strands are instantly smoother, more manageable, and infused with a silky finish that lasts all day.
Ideal for all hair types, including chemically treated, colored, or heat-damaged hair, this hair care set is a must-have for those seeking smooth, straight, and glossy hair without visiting a salon.
Key Features:
Keratin shampoo and hair serum combo for professional-level results
Promotes smoother, shinier, and more manageable hair
Sulfate-free formula safe for daily use and all hair types
Supports hair strengthening and damage repair
Suitable for use after straightening, coloring, or styling
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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